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Inbound Marketing Vs. Outbound Marketing

For many businesses, all the marketing activities to establish their brand in public fall under one umbrella. So, there wasn’t any necessity to differentiate the marketing strategies and tactics as “inbound” and “outbound” till the past few years. But, without acquiring proper knowledge about the roots of marketing strategies and implementing them just because of the trends rather than considering the business objectives made the marketing campaigns ineffective and did not drive better results as they should. And this led to the need to distinguish inbound and outbound marketing, ensuring success in the long term for each business.

While both inbound and outbound marketings are two distinct strategies and each type explains how the concept of marketing works differently across various channels, they can drive successful outcomes when implemented either individually or together. But before getting to know about the actual differences between inbound marketing and outbound marketing, let us first, understand the basic concept of each strategy.

What is Inbound Marketing?

In simple terms, inbound marketing is the concept of content marketing to attract potential customers, who are already interested in the service/products offered by the brands. Inbound marketing involves various forms of pull marketing by creating and sharing interesting content including blog posts, infographics, events, white papers, search engine optimization, email newsletters, social media, etc. Inbound marketing is effective in scaling up the business as it has the ability to convert prospects into customers, thus leading to increased conversions and
improving customer retention. With proper implementation of inbound marketing, businesses can gain trust, reputation, and generate revenue in their respective niche.

What is Outbound Marketing?

Contrary to inbound marketing, outbound marketing is defined as push marketing. It involves advertising to approach the desired audience directly on a wider scale. Some of the examples of outbound marketing include TV & Radio ads, billboards, banner and display advertising, newspaper and magazine ads, telemarketing, etc. Though outbound marketing has been around for generations, it continued to evolve with each advancement in technology. Hence in this digital world, outbound marketing continues to prove its ability to drive ROI for the businesses through new forms of outbound promotions such as paid advertising on social media and search engines.

Inbound MarketingOutbound Marketing
Customer-Centric Content:

Content is educational, relevant, and specific to the target audience

Marketer-Centric Content:

Content is based on the product’s need and delivered to a broad class of audience

Permissive and Interactive:

Seeks permission from the customers and creates customized content to engage with the audience

Interruptive and One-way communication:

Interrupts the customer and establishes a passive conversation

Targeted – Audience:

Focuses on the audience who are interested or looking for the product/service

Generic Audience:

Pushes a specific message at everyone regardless of audience interest

Low cost & Long term:

Affordable and takes time to show effectiveness but drives results in the long run

High cost & Short term:

Expensive and immediately visible results, but effective only for a short term

Customer-Driven Channels:

●     Blogging

●     Earned Social Media

●     Search Engine Optimization

●     Audience-specific Emails

●     Pay per click Ads

●     Events to establish public relations & customer retention

●     Influencer Outreach

Marketer-Driven Channels:

●     Print Media including newspapers, magazine ads

●     Broadcast on TV & Radio

●     Banner & Display Advertising

●     Social Media Advertising

●     Press Releases

●     Telemarketing

●     Contextual Ads

Detailed Tracking:

Can figure out the effectiveness of campaigns with various tracking tools available and helps for future planning

Lack of Data:

Hard to track the analytics and data to measure the effectiveness of the promotional activities

 

Thus with a clear understanding of the difference between inbound and outbound marketing, marketing professionals can build their marketing plan with both types of marketing strategies in an integrated way to achieve their business objectives.

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